What to do if you are changing mobile device or did an app deletion by accident
2. After typing your password, the following screen would
be displayed.
3. Once verified, you
will be brought to this page. Next, click on the top right hand icon.
4. Click on
"My account"
5. Click on
“Manage security & privacy”
6. Click on
"Additional security verification"
7. Click on
“Update your phone numbers used for account security”
8. Once in this page, delete the authenticator app.
Note: Delete the app from the webmail first before
deleting from your mobile phone. Failure to do so will face issues and will
need to wait for 15-60 mins to delete it successfully.
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